Privacy policy

Shipping & Delivery Policy (Pakistan)

We strive to deliver your favorite mobile accessories and gadgets safely and swiftly across Pakistan.

  1. Shipping Rates & Free Shipping Thresholds Standard Shipping: We charge a flat rate of Rs. 200 for all orders across Pakistan. Free Shipping: Enjoy free standard delivery on all orders over Rs. 4,999.
  2. Delivery Timeline & Processing Order Processing: Orders placed before 12:00 PM (Monday to Saturday) are dispatched the same business day. Orders placed after 12:00 PM or on Sundays/National Holidays are processed the next business day. Delivery Time: Major Cities (Karachi, Lahore, Islamabad, Rawalpindi, etc.): 2 to 3 working days. Other Districts & Rural Areas: 3 to 5 working days. Note: Deliveries may experience slight delays during mega sales events (e.g., 11.11), public holidays, or extreme weather.
  3. Delivery Partners & Tracking We partner with Pakistan’s leading courier networks (including TCS, Leopards, and M&P) to ensure secure delivery. Once your order is dispatched, you will receive an SMS and email containing a tracking link to monitor your shipment in real-time.
  4. Cash on Delivery (COD) Policy for Cash on Delivery (COD) orders, riders are legally and contractually bound not to allow customers to open the parcel before handing over the full payment. If you suspect any tampering, please accept the parcel, pay the rider, and immediately contact our support team.

Return, Exchange & Refund Policy

At necessitapk we perform strict quality checks on all electronics, chargers, and accessories before they leave our warehouse. However, if your order is damaged, defective, or incorrect, we are here to make it right.

  1. Return Window Defective/Damaged/Incorrect Items: You must notify us within 24 hours of delivery. General Returns (Change of Mind): We offer a 7-day return window from the date of delivery.
  2. Eligibility Criteria for Returns To qualify for a return or exchange, your item must meet the following conditions: The product must be unused, unaltered, and in the exact condition you received it. It must be in its original packaging, including all outer boxes, user manuals, warranty cards, and accompanying accessories (cables, attachments, etc.). The original invoice or proof of purchase must be provided. Incompatibility Warning: Please verify device compatibility before buying. We do not accept returns for items bought for incompatible devices (e.g., buying an iOS-only accessory for an Android device).
  3. How to Initiate a Return Contact us via WhatsApp at 92 322 9226900 or email us at Necessitapk2026@gmail.comwith your Order ID. Provide clear photos or a short video showing the defect, damage, or incorrect item received. Once our support team approves your return request, you will need to ship the item back to our designated warehouse address using any reliable courier service (such as TCS or Leopards). Please note: Return shipping costs are to be borne by the customer, except in cases where we sent a damaged or incorrect item.
  4. Refunds & Exchanges: If you received a defective item, we will ship a replacement unit to you free of cost once the defect is verified. Refunds (Online Payments): If you paid via Credit/Debit Card or Bank Transfer, approved refunds will be credited back to your original payment method within 7 to 10 working days. Refunds (COD): For Cash on Delivery orders, refunds will be issued via Easy paisa, Jazz Cash, or Bank Transfer within 3 to 5 working days of us receiving and inspecting the returned item. Shipping charges paid on the original order are non-refundable.